Consumer Protection: Aviation industry; vital for economic growth

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Mr Babatunde Irukera, the Director-General, Consumer Protection Council (CPC) says the aviation industry remains one of the most vital catalysts for economic growth and shared prosperity.

Irukera said this in a statement on Monday in Abuja, while congratulating AirPeace for acquiring a Boeing 777 aircraft.

He also said that reinforcing confidence in safety and institutionalising innovative products and respectful customer service were the fundamentals for industry expansion and perpetuation.

The CPC boss also commended the Nigerian Civil Aviation Authority (NCAA) for the landmark achievements being recorded in the nation’s aviation industry.

“Maintaining FAA CAT-1, the highest level of IOSA certification for both our regulatory processes and domestic airlines are significant factors for safety, security and consumer satisfaction.

“We urge the NCAA to sustain the tempo,’’ he said.

Irukera referred to the Boeing 777 as tried and tested equipment with a legendary reputation for comfort and versatility, as well as a remarkable record of safety.

“AirPeace’s acquisition of this world class aircraft and how it has grown both its fleet and routes in an almost meteoric manner is a testament to the possibilities in the Nigerian market and the abiding custom of our consumers.”

According to him, Nigerian consumers are as sophisticated, as they are loyal, and they deserve the best attention and care in exchange for their patronage and reward for their loyalty.

Irukera encouraged the airline to renew and redouble its commitment to the best possible service and deference to consumers, adding that they were the key to unlocking further and enduring growth.

Suzan O.