Lagos government trains workforce on human relations skills

Luqmon Balogun, Lagos


The Lagos state government says it will continue to train and retrain its workforce in the area of  building values for quality service delivery.

The State Commissioner for Establishment, Training and Pensions, Dr. Akintola Benson-Oke stated this while addressing participants at a workshop organized for the top management officers in the state to keep them abreast of useful skills require to develop ‘Sound Human Relations Skills’.

Objective of training

The Commisioner explained that the continuous training of members of staff by the Ministry of Establishment is to help activate the reformation agenda of the state Governor, Mr. Akinwunmi Ambode.

We have been doing the training in the last 28 months and 24 days, and this is immediately the Governor took the oath of office in 2015. The purpose of the training is to carry out the positive agenda of the government and before you can activate these reforms, you have to train and retrain your staff.

“The objective of this training workshops is to inculcate and sharpen the vital interpersonal human relations skills and values that officers of the Lagos state Civil Service require to properly and fully serve government and the people” he said

Positive Feedback

Dr. Benson-Oke who highlighted benefits of inculcating better human relationship skills in organisations to include; a better Motivated and Productive Workers, atmosphere of Mutual Support, Improved Employee Retention, maintained that the state have been getting positive feedback which affirmed on the improved human and capacity development embarked upon by the state government.

He however enjoined the participants to use the training workshop to hone their human relationship skills, train other officers at their respective Ministries in order to make them more relevant in the discharge of their responsibility.

Expectations of workshop

The Permanent Secretary of the Ministry, Mrs Rhoda Ayinde while speaking with the journalists expressed optimism that the workshop would bring about an improved and quality Civil Service in Lagos state.

“The workshop is to build our officers to be able to relate well with themselves and the publics that they were meant to serve. And I believe that this will make for more effective and efficient service delivery and generally translate to the development of our state.

Mrs Ayinde believes the participants will leave the workshop as more experienced and knowledgeable individuals who are able to make critical observations and proffer solutions.

In a separate interview with Voice of Nigeria, two Deputy Directors, Mr Ogunbiyi John and Mrs Adetutu Osinusi of Ministry of Education and Ministry of Justice respectively said that the training will add more value to their office operations and change the face of individualistic relationship to collective efforts.

Ime N