The Lagos State Government has challenged its Staff to pursue quality service delivery for sustenance of the change campaign towards an improved Public Service.
The State Commissioner for Establishment, Training and Pensions, Dr. Akintola Benson-Oke told participants at a two-day workshop on ‘Quality improvement in the public sector’ that the need to be proactive in the discharge of their duties become imperative.
Pursuit of Quality
the Commissioner explained that the training was designed to knit together all the factors and knowledge that would ensure that the current government’s change campaign births the desired results for the Lagos State Civil Service.
Dr. Benson-Oke said that the State has continued to ensure that ideas and its initiators are guided and sustained for an improved Public Service.
“In Lagos State, we have been mindful of avoiding that pitfall. Thus, since the assumption of office in 2015, Governor Akinwunmi Ambode has led and supported the Ministry of Establishment, Training and Pensions to design and deploy a series of trainings and workshops designed to concretise and convert our change mantra into meaningful, measurable, consequential and sustainable change in the Lagos State Civil Service,” he explained.
The Commissioner noted that one of the strategies for improving government perceived performance is by becoming better at collecting and analysing relevant data.
He pointed out that the State government through continuous trainings would expose its workforce to possible means of data gathering which can be used to generate ideas and communicate government activities to the public.
Dr.Oke who urged the participants to key into the vision of the State government’s developmental strides in transiting from Mega to Smart City noted that they must make government services more consumer-centered and solicit citizens’ input in governance.
He however highlighted some skills which would aid the attainment of the pursuit of real change and quality delivery in the Civil service to include; Possession of Conceptualisation skills, Paying attention to details, effective delegation of responsibilities and duties among others.
The Permanent Secretary of the Ministry, Mrs Rhoda Ayinde enjoined the participants to avail themselves the opportunity of the session to become a better Staff.
“Everyday in every way, you’re suppose to be better, and that is why the Growth Mindset initiative is being championed by the State government so that we can move from Fixed to Growth mindset.
Our Governor wants active and proactive Civil Service to support his infrastructural renewal growth and I know with a training like this, we can achieve this,” she said.
The Vice Chancellor, University of Lagos State, Prof. Oluwatoyin Ogundipe harps on the need for proper communication between the government and the people for an effective change to come.
Ogundipe commended the State for training and retraining their Staff while he emphasised on the need for synergy between the government and the public.