Nigeria says ICT key to improved service delivery 

Rahila Lassa, Abuja


The Nigerian Government says the place of the private sector cannot be overemphasised in attaining its objectives.

The Secretary to the Government of the Federation, SGF Boss Mustapha said this at the closing and awards ceremony for the second phase of the Information Communication Technology (ICT) for Change Programme, in Abuja, Nigeria.

The programme which is a Public Private partnership was organised to drive and improve the capacity of the Federal Public Service in Information and Communication Technology (ICT) with the training of 1,000 public servants.

“Attainment of Government objectives cannot be achieved without the support of the private sector, which plays an important role in nurturing innovation in Nigeria. The private sector is obligated to perform this role by directly investing as well as partnering with Public Institutions in areas of greatest need for the nation.

“This journey that began on 25th October, 2015 with the signing of Memorandum of Understanding, MOU, between the Federal Government of Nigeria and Huawei Technologies Company Nigeria Limited, comes to a climax with the deserved recognition to outstanding participants during the course of the programme,” the SGF noted.

According to the SGF, the programmes were also in alignment with the Federal Civil Service Strategy and Implementation Plan (2017 -2020) which seeks to enhance the capacities and capabilities of Ministries, Departments and Agencies (MDAs) in their performance and delivery systems.

“In this regard, the training programme supports the area of automation of Civil Service processes while limiting bureaucratic procedures to ensure effective and efficient service delivery through implementing an Enterprise Content Management (ECM) solution” he emphasised.

He commended the commitment of the sponsor for initiating the gesture of as part of its Corporate Social Responsibility.

“Huawei Technologies did not only train the participants, but have also gone ahead to demonstrate their commitment to the application of the knowledge acquired by recognizing 30 outstanding participants from the 935 officers that attended the ICT 4 Change programme and a comprehensive database of these participants has been created for post training evaluation activities,” he said.

Mr Mustapha therefore recommends to the Head of the Office of the Civil Service of the Federation that participants in this programme should be considered in the selection of officers that will drive the implementation of Enterprise Content Management (ECM) across MDAs.

“This I believe will accord them ample opportunities to demonstrate the knowledge acquired during the programme.”

He urged participants at the event to put into practice the knowledge acquired and develop new ideas to improve the processes in the Public Service to justify their respective nominations, so that the  public service procedures begin to reflect the realities of the present  time.


The programme tremendously increased the knowledge of participants in the areas of:

(i)     Human capacity building in ICT developing trends

(ii)    Innovative ICT, Building a Smart City

(iii)    Everything Connected – Internet of Things (IoT) Trends and Solutions

(iv)   Software-Defined-Networking (SDN) Development Trend and Basic Knowledge

(v)    Cloud Cutting-edge Technology and Trends

(vi)   Big Data Cutting-edge Technology and Trends

(vii)   E-Government for the Future We Want

(viii)  Web Design & Maintenance Training

(ix)    Microsoft Word Training